AXXEN Privacy Policy

Collection, Use, Disclosure, and Consent

We may collect personal information such as your name, company name, email address, phone number, professional role, and any details you provide through our contact forms or business communications.

As a marketing agency, we collect and use this information to:

• Respond to inquiries and communicate with clients or prospects
• Understand service needs and tailor our offerings
• Execute marketing projects and manage contracts
• Improve our website, services, and user experience
• Conduct internal analytics and performance tracking
• Comply with legal or regulatory requirements

We will only collect personal information that is necessary for the identified purposes. Consent is obtained at the point of collection, either expressly (e.g., through forms) or implicitly when the purpose is clear and reasonable (e.g., responding to inquiries).
In certain situations, we may collect, use, or disclose personal information without explicit consent, such as:

• Where required or permitted by law
• In emergencies where health or safety is at risk
• When the information is already publicly available
• When seeking legal advice or defending legal claims

We do not sell personal information to third parties.

Security and Retention of Information

We implement reasonable security measures to protect your personal information, including encryption, password protection, and limited access protocols. Your data is retained only for as long as necessary to fulfill the purpose for which it was collected or to meet legal obligations.

When no longer needed, data is securely deleted or anonymized.

AXXEN complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

Log data

When visiting our website, we may collect basic "Log Data" through server logs or third-party tools (such as Google Analytics), including:

• IP address
• Browser type and version
• Pages visited
• Date and time of access
• Site usage behavior

This data is used to optimize website performance and improve the visitor experience.

Cookies Policy

Our website uses cookies—small text files stored in your browser—to improve functionality and understand user behavior. Cookies may be used to:

• Remember preferences
• Track site usage statistics
• Enable website features
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You can adjust your browser settings to reject cookies or alert you when cookies are being used. Please note that disabling cookies may impact website functionality.

By using our website without changing your settings or by clicking “Accept” on our cookie banner, you consent to the use of cookies.

Security Disclaimer

We take your privacy seriously and apply commercially reasonable efforts to protect your data. However, no method of online data transmission or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

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